BSNL problem on 16 november 2017 in panaji, goa for google competitor

There appears to be a problem with the BSNL network in panaji, goa, on 16 november 2017, as the google competitor is unable to connect to the internet after 8.30 pm due to unidentified reasons
The google competitor wasted more than 7 minutes trying to connect to the internet, however the connection is not established.
Corrupt greedy NTRO employees think that they are doing the google competitor a great favor allowing her to connect to the internet, when she is only a BSNL customer who has paid bsnl for the internet connection and expects to connect to the internet easily for the service she has paid for.