Despite paying Rs 249 for idea connection, it is not working in panaji, goa

Indicating the extreme harassment of exporters, domain investors in panaji, goa, the idea connection of the domain investor is not working on 26 february 2020 despite paying Rs 249 for the prepaid connection on the same day
Since 1 pm whenever the dongle is connected the iball laptop is hanging , wasting the time of the domain investor repeatedly . The same problem is faced for the bsnl dongle in panaji, goa
this shows the extreme hatred of the ntro employees
So it is not possible to even inform the hosting company that payment has been made , one hour is wasted
it is a clear case of abuse of power to humiliate and cause losses to a harmless private citizen for exposing a major SEX, BRIBERY RACKET